Contact information
Contact Us
We'd love to hear from you! Whether you have a question about an order, need help with a product, or just want to say hello — our team at TrendNova is here to help.
Get in Touch
📧 Email UsWe typically respond within 24–48 hours on business days. |
🕑 Business HoursMonday – Saturday Closed on Sundays & public holidays. |
Frequently Asked Questions
Before reaching out, you may find a quick answer in our policy pages:
- Shipping Policy — Delivery times, charges & tracking
- Return & Refund Policy — How to return or exchange an item
- Privacy Policy — How we handle your data
Order Enquiries
For the fastest response regarding an order, please include the following in your message:
- Your order number
- The email address used to place the order
- A brief description of your query or issue
We're committed to making your TrendNova experience as smooth and enjoyable as possible. Thank you for shopping with us! 🙏